BabyShark88 Privacy Policy — Malaysia User Data Protection

Introduction to Our Privacy Policy

BabyShark88 values the privacy of every member who uses our platform. This Privacy Policy clearly explains how we collect, store, use, and protect your personal data when you register, log in, make a deposit, or use any of the services we offer.

By registering an account or continuing to use the BabyShark88 platform, you are deemed to have read and agreed to this Privacy Policy. If you disagree with any part of this policy, we encourage you to contact our support team before continuing to use the platform.

We may update this Privacy Policy from time to time in response to changes in our operations, legal requirements, or service improvements. Any significant changes will be communicated to you via your registered email or an in-platform notification.

1Information We Collect

To provide you with the best and most secure service, babyshark88 collects several categories of information as follows:

We do not collect more data than is necessary to operate the platform securely and comply with applicable legal requirements. All data collection is carried out transparently and on a valid legal basis.

2How We Use Your Information

The information we collect is used solely for the following purposes and nothing beyond that:

• Account Management: Creating, verifying, and maintaining your account so you can log in and enjoy our services seamlessly.
• Transaction Processing: Ensuring your deposits and withdrawals are processed accurately, securely, and in accordance with your chosen payment method.
• Identity Verification (KYC): Complying with anti-money laundering legal requirements and ensuring only eligible users may access the platform.
• Security & Fraud Prevention: Detecting suspicious activity, protecting your account from unauthorised access, and ensuring platform integrity.
• Customer Support: Providing relevant and accurate assistance when you contact our support team.
• Responsible Gaming: Monitoring gameplay patterns to identify signs of problem gambling and offer appropriate assistance.
• Service Communications: Sending important notifications related to your account, security, and policy updates.

We do not use your data for third-party advertising or psychographic profiling without your consent. Should we wish to use your data for marketing purposes, we will obtain your explicit consent beforehand.

3Data Storage & Security

Your data security is something we take seriously. babyshark88 implements a range of technical and organisational measures to protect your information from unauthorised access, loss, or misuse.

Our servers are housed in data centres with high-grade physical protection, including biometric access controls, CCTV surveillance, and automatic fire suppression systems. We also perform regular data backups to ensure service continuity in the event of an emergency.

4Sharing Information with Third Parties

BabyShark88 does not share, sell, or disclose your personal data to any third party except in the following limited and legally valid circumstances:

• Payment Providers: Third-party payment gateways required to process your deposit and withdrawal transactions. These providers are bound by strict confidentiality agreements and PCI-DSS security standards.
• KYC Service Providers: Our identity verification partner that helps us securely and thoroughly verify your documents.
• Legal Authorities: When required by law, court order, or an official request from a competent law enforcement agency.
• Technical Infrastructure Providers: Cloud and hosting service providers supporting our platform operations — all subject to binding data processing agreements (DPA).

In all data sharing instances, we ensure that the receiving party has data protection measures equivalent to our own standards. We do not permit our partners to use your data for their own purposes outside the scope of services provided to us.

5Cookies & Tracking Technologies

BabyShark88 uses cookies and similar tracking technologies to enhance your experience and ensure the platform functions correctly. The following are the types of cookies we use:

You can manage or disable cookies through your web browser settings at any time. Please note that disabling essential cookies may affect core platform functionality.

6Your Rights as a User

Under Malaysia's Personal Data Protection Act 2010 (PDPA) and BabyShark88's internal policies, you have the following rights regarding your personal data:

To exercise any of the above rights, please contact our Privacy Officer via email at [email protected] or via LiveChat. We will process your request within 14 business days. In some cases, we may need to verify your identity before processing data-related requests.

7International Data Transfers

As a digital platform operating globally, some of your data may be stored or processed outside Malaysia — particularly in relation to cloud infrastructure and technical support services. When international data transfers occur, babyshark88 ensures the following:

• The recipient country or region has a level of data protection equivalent to or higher than Malaysia.
• Standard Contractual Clauses are signed to ensure ongoing data protection.
• All cloud providers we use hold internationally recognised security certifications such as ISO 27001 and SOC 2 Type II.
• Sensitive data such as KYC records and financial records are stored on servers that comply with the relevant data residency requirements.

8Data Retention Period

BabyShark88 does not retain your personal data longer than necessary for the stated purposes or as required by law. The following are general data retention guidelines:

• Active Account Data: For as long as your account is active and for 5 years following account closure.
• Financial Transaction Records: Minimum 7 years in line with Malaysia's anti-money laundering legal requirements.
• KYC Documents: 5 years after the end of the business relationship or as required by the relevant authorities.
• Support Communication Logs: 2 years from the date of last interaction.
• Cookie Data: As per the retention period stated in the cookies section above.

Upon expiry of the retention period, your data will be securely deleted or anonymised so that it can no longer be personally linked to you.

9Child Protection

BabyShark88 is a platform intended exclusively for individuals aged 18 and above. We do not knowingly collect, store, or process any personal data from minors under the age of 18.

If we discover that we have inadvertently collected information from someone under the age of 18, we will take immediate action to delete that information and close the relevant account. Parents or guardians who find that their child has registered on our platform are encouraged to contact us immediately through the provided support channels.

10Contact Our Privacy Officer

If you have any questions, concerns, or wish to exercise your privacy rights, you may contact BabyShark88's Data Protection Officer (DPO) through the following channels:

• Privacy Email: [email protected]
• General Support Email: [email protected]
• LiveChat: Available 24/7 at the bottom-right corner of the platform
• Telegram: @BabyShark88Support

We are committed to responding to all privacy-related enquiries within 14 working days from the date of receipt. For more complex complaints requiring in-depth investigation, we will inform you of the expected timeframe required.